Application servers in the EU
Business data in the NormaX applications is stored on servers in the European Union. Specific storage and processing terms are set out in the quote and agreement.
DATA AND TRUST
Your work. Your data. Our responsibility.
Drawings, processes and business documents deserve careful handling. We build trust through clear agreements on data access, use and confidentiality.
Controlled access
Application access requires sign-in, and available actions depend on user roles and settings. Your team receives access according to the agreed way of working.
A confidentiality agreement
Before you enter confidential business data, we agree the trial, access and confidentiality terms. The agreement covers protecting business information and using it for the agreed service.
Contact form
We use your full name, company name, email and optional message only to respond to your enquiry and arrange a free visit, setup and trial. Your message is delivered through contact-form and business email services. We do not automatically add you to marketing lists.
Do not include confidential drawings, passwords or production documents in the form.
Questionnaire: your first step
With your consent, we save your name, email, optional phone, confirmed answers, submission times and the link source label. Contact details are recorded when you choose “Let’s begin”, and each answer when you continue or open the result. We retain them even if you do not finish or request a visit, so we can contact you about your needs. We do not automatically infer why you stopped.
Answers are stored in the website database, separately from the business application, with access limited to authorised users. Notifications are forwarded to our business email through Resend. A random resume key is stored in your browser tab; contact details are not put in the URL. Do not include confidential business information or other people’s personal data.
Cookies
This website does not use cookies. We do not use Google Analytics, advertising pixels or profiling cookies.
Only the questionnaire keeps a random resume key in your browser tab, as described above. It is removed when you close the tab.
Retention and your rights
We retain contact details while needed for your enquiry and agreed relationship, subject to applicable retention obligations. To request access, correction or deletion, email support@normax.rs.
We respect confidentiality during trial use. We agree the terms before confidential business data is entered.
LET’S START WITH YOUR PRODUCTION
A simple start.
With people here to help you.
We come to you. We work through setup, data import and the first steps together. Training is included.
Book a free visit
We visit and enter your first order together. Your first month is free, with no minimum commitment.